We want you to be completely happy with your purchase. If for any reason you are not satisfied please return the item(s) to us within 14 days of the purchase  The returned item must not show any visible signs of wear and tear.. Please note that Clearance Sale items are not eligible for return.

Return Instructions

International (Non-USA) Customers: Please be sure to reach out to customer support before processing a return. These are handled slightly different. Thanks!

To return your order for replacement, please contact us first at the following email address: info@armcharmsinc.com

Please send all returns to the following address:

• ACI - Returns Department
• 3296 Macedonia Road
• Powder Springs, GA 30127

Return Rules

• All items must be returned within 14 days
• All refunds will be credited for the original amount paid, less shipping fees, discounts, except in the case of an incorrect shipment. 
• If returning an order that included a free gift, be sure to include this item with your return or your refund will be adjusted to reflect the retail price of the gift. 
• ArmCharmsInc.com does not offer exchanges. 
• All clearance items are final sale

Shipping Information

• If you choose to return and not utilize the Arm Charms Inc. shipping label, we are not responsible for lost or returned packages. We recommend that you insure and track your package for the full value of the contents.